BS EN ISO 9004:2000
Quality management systems. Guidelines for performance improvements
https://doi.org/10.3403/02170728 (published 15/12/2000)
BS EN ISO 9004:2000 is maintained by QS/1. This standard is available from the following sources:
Other historical versions of this standard document also exist:
- BS EN ISO 9004:2009 [current until 11/04/2018]