BS ISO/IEC 20000-2:2019+A1:2020
Information technology. Service management. Guidance on the application of service management systems
https://doi.org/10.3403/30373342 (published 20/08/2019)
BS ISO/IEC 20000-2:2019+A1:2020 is maintained by IST/60/2. This standard is available from the following sources:
Other historical versions of this standard document also exist:
- BS ISO/IEC 20000-2:2019 [current until 07/08/2020]
- BS ISO/IEC 20000-2:2012 [current until 20/08/2019]
- BS ISO/IEC 20000-2:2005 [current until 31/03/2012]