British Standards Document
BS ISO 10001
Quality management. Customer satisfaction. Guidelines for codes of conduct for organizations

https://doi.org/10.3403/30359421U

BS ISO 10001 is maintained by SVS/0. The current release of this standard is:

BS ISO 10001:2018 Quality management. Customer satisfaction. Guidelines for codes of conduct for organizations

https://doi.org/10.3403/30359421 (published 20/07/2018)

This standard is available from the following sources:

Other historical versions of this standard document also exist:

BS ISO 10001:2007 [current until 20/07/2018]